Security Guards protect property, assets, customers, clients, and visitors from theft or damage. They patrol premises, control access through gates or barriers and monitor surveillance systems remotely.
They are trained to look for specific signs of criminal activity and respond to potential threats by contacting the police or detaining suspects. They also have strong problem-solving skills to keep people and businesses safe. For professional help, contact DMAC Security.
In order to detect suspicious activity, security guards must be vigilant and aware of their surroundings. This can involve patrolling a property on foot, in vehicles or by monitoring surveillance equipment to detect potential vulnerabilities. When they see something unusual, they follow established protocols to investigate and report the issue.
Strict adherence to protocol: Security guards follow security protocols precisely and remain vigilant and attentive, reporting any deviations from the norm. They are also trained to recognize specific behaviors that signal a threat, including laughing inappropriately, exaggerated mannerisms, and appearing overly hostile without an explanation. They may also notice signs of pre-attack behavior, such as profuse sweating or rapid breathing.
Surveillance: Security guards use a variety of tools to monitor and detect suspicious activity, such as security cameras, audio detection devices, and metal detectors. They also work with law enforcement agencies to share information and respond quickly to emergencies.
Physical intervention: Security guards are trained to intervene physically in dangerous situations, if necessary, to deter crime and keep people safe. This can include detaining suspects or using force to subdue a violent attacker.
Communication: Security guards must be able to communicate effectively with other team members and the public to relay information quickly and accurately. This can involve using radios, walkie-talkies, or secure messaging apps.
Cybersecurity: Security guards use a variety of cybersecurity tools to monitor and detect suspicious activity, such
data encryption software, intrusion detection systems, and secure document storage. They also work with law enforcement agencies to help prevent and respond to cyber threats.
Deterring Crime
The presence of security guards acts as a visible deterrent against crime. The sight of uniformed security personnel patrolling an area sends a message to criminals that they are being watched, and that any suspicious activity will be quickly reported. In some cases, the presence of security officers can even serve as a substitute for police by generating all the psychological benefits of a conspicuous police presence, but at significantly lower cost.
The patrolling activities of security guards can also help to prevent property damage. For example, if a tenant finds that their building is being vandalized, they can report this to the security guards, who will then act as a deterrent by monitoring the situation and providing law enforcement with reports of any incidents. This proactive approach to reducing property damage saves tenants money from repair costs and also cuts down on the time and energy that is often spent on cleanup activities following criminal activity.
In addition to acting as a visible deterrent against crime, security guards can also be effective in dissuading criminal behavior by their actions and demeanor. The use of a strong command posture, in which security guards are alert and confident, communicates to employees and customers that they are actively engaged in protecting the premises. This sense of vigilance helps to create a psychological safety net that fosters a culture of security and trust.
Security guards are trained to respond quickly to any emergencies that occur. Whether responding to a fire, medical incident, or natural disaster, their quick response can help to mitigate the damage and save lives. They are also equipped to conduct detailed investigations of crimes that may have occurred, and can provide valuable information to law enforcement agencies that could lead to the arrest and conviction of criminals.
Security guards can also help to prevent crime by inspecting bags and packages at entrances, assisting with ingress and egress, and checking the status of alarm systems. They can also be helpful in preventing shoplifting and other criminal activity by utilizing electronic article surveillance (EAS) systems, which detect unauthorized items that contain tags or labels that are not deactivated at the register.
Responding to Crisis Situations
In the event of an emergency, security guards are trained to quickly assess and mitigate the situation. This includes notifying the proper authorities and coordinating with emergency response teams to ensure all individuals are safe and evacuated in an orderly manner. Security guards also provide important information to help prevent panic and a loss of control by communicating clear instructions and reassuring people in high-stress situations. They can also help direct emergency responders and ensure that everyone is aware of any specific safety regulations that need to be followed, such as specified evacuation routes or assembly points.
The skills that security guards receive in their training allow them to handle any emergency situation with calmness and precision. They are able to recognise warning indicators, such as agitation or anger, and use verbal and nonverbal communication strategies to defuse tense situations before they escalate. Their confident demeanour and professional manner also serve as a deterrent to opportunistic criminals who might take advantage of chaotic and uncertain circumstances.
Security guards are also able to guide people to safety and manage crowd control during emergencies, such as a fire or natural disaster. They know how to prioritise evacuations, and they can direct people to safe zones and specified assembly points where they can wait for authorities to arrive and assist with any medical issues. Because they have basic first aid training, security guards can also provide initial assistance to individuals who may be in need of immediate medical attention, such as administering CPR or stabilising injured people.
Because of their extensive knowledge and experience, security guards can assist with recovery efforts after a crisis has occurred. They can help with damage assessment, securing affected areas and assisting in insurance claims. They can even deter opportunistic criminals from taking advantage of tense and uncertain situations by maintaining a visible presence and establishing an authoritative presence with their uniforms and badges. This aspect of their role also contributes to building community resilience by providing a sense of security for businesses and residents that can be restored and rebuilt after a disaster.
Maintaining Visibility
Whether you’re in a shopping mall, an office building, a residential complex or another area that requires professional security services, it’s essential to keep a visible presence. The mere fact that you’re on site and watching is enough to deter criminal and unlawful behavior from occurring.
The security guard’s uniform and general location are used to generate a strong visual security presence, which acts as a deterrent to criminal activity in any form or fashion. The security officer will remain alert at all times, perform frequent visual scans of areas and people and be among the first to notice an emergency signal that’s sent from a security system or other monitoring device.
In addition to being a visible presence, the role of a security guard includes monitoring alarm systems and surveillance cameras on a property. Security officers will also quickly report any suspicious activities or security breaches to law enforcement or appropriate authorities.
Managing access control is another important duty of security guards. They will check ID, verify credentials and ensure that unauthorized persons are not allowed on the premises. This may include screening visitors, registering visitors and maintaining a log of arrivals and departures on the property.
Unarmed security guards are tasked with monitoring and controlling the entry and exit points of a facility while remaining proactive, visible and vigilant. They will manage these security protocols as they are implemented and make sure that they’re executing at the highest level of quality.
It’s also a duty for security guards to serve as an information resource for employees and the public. This involves answering questions, providing directions and offering a sense of reassurance. This is especially important in crowded or high-risk environments, such as during evacuations.
School security guards work to protect students, faculty and staff by deploying best-in-class teams of carefully vetted and trained security personnel to patrol school buildings, monitor student activity, conduct random security checks and provide immediate response to any incident that may occur on campus. They’re able to assist in emergency situations, from crowd control during Black Friday sales at the local mall to assisting a hospital with patient transport following a natural disaster.